Gfacility

General

Introducing Gfacility

Get to know Gfacility — the AI-driven platform for Workplace, Facility and IT Service Management.

Updated Jan 22, 2026

Welcome to Gfacility, the AI-driven platform for Workplace & Service Management. We make sure Workplace and IT run seamlessly and efficiently.

What is Gfacility?

Gfacility is the integrated platform for Facility, IT and Workplace Management. We bring all your service processes — from room bookings and tickets to visitor management — together into a single smart environment.

By combining intelligent automation with deep integrations into Microsoft 365 and Google Workspace, Gfacility reduces administrative overhead. It frees teams to focus on what actually matters: efficient operations and a frictionless workplace experience.

AI & automation

From smart ‘digital colleagues’ that resolve tickets to automatic optimisation of space usage.

Unified service hub

One central portal for IT, HR, Facility and Reception. No more disconnected tools.

Our solutions

Gfacility is modular. Start small with a single module, or roll it out as a full Enterprise Service Management suite. The core pillars are:

Workplace Management (IWMS)

Support hybrid work and optimise office space. Let employees book desks and meeting rooms easily via Outlook, mobile or kiosks.

  • Room & desk booking
  • Room Signage & Visitor Kiosks
  • Interactive floor plans
  • Occupancy & Analytics

Facility Management (FMIS)

Streamline building-related processes. From visitor registration to cleaning schedules and catering management.

  • Visitor registration & badging
  • Catering & vending services
  • Maintenance requests & Asset Management
  • Cleaning management

IT Service Management (ITSM)

Structure your IT support with AI-driven ticketing and asset management. Resolve incidents faster and stay in control of hardware and software.

  • Helpdesk & Ticketing (Incident Management)
  • Asset Management (CMDB)
  • Change & Problem Management
  • Knowledge base & self-service

How does Gfacility work?

The power of Gfacility lies in integration. We believe in “Work where you already are”. Users don’t have to learn yet another complex tool; Gfacility fits seamlessly into their existing daily flow.

Platforms & access

Whether you’re at your desk or on the move, Gfacility is always within reach.

Web Portal

Configuration & administration

Outlook / Calendar

Book directly

Mobile app

Handle things on the go

What we stand for

At Gfacility we believe work should be smarter, faster and more human. We see AI not as a tool, but as a catalyst for real change — freeing people from repetitive tasks so they can focus on creativity, leadership and growth.