Gfacility

When a desk goes down or an auditor asks, the cost is immediate

Banks, insurers and firms live on trust and continuity - so a fee-earner who can't work, or an audit you can't answer, is real money walking out the door. Yet your IT incidents, workplace requests and access records live in separate tools, none of which produces the clean trail your regulators and clients expect. Gfacility unifies IT service management, workplace experience and facility services on one ISO 27001-certified platform, so every incident resolves fast and the audit record writes itself.

What it's costing you when it breaks

In this industry the downside isn't a slow ticket - it's lost billable time, a failed audit and a client who noticed.

Every minute of downtime is billable time lost

When a trading desk or fee-earner can't work, the meter is running. Slow, untracked IT resolution turns a glitch into a number on the P&L.

A thin audit trail is a finding waiting to happen

Regulators and clients expect traceability across access, change and incident. Reconstruct it by hand and you're one request away from an exposure.

A clumsy workplace quietly loses talent

Demanding professionals don't file complaints about a bad room-booking or check-in experience - they just leave. The cost shows up in retention, not a ticket.

What changes the day you switch

ITIL 4-aligned incident & change

Incident, change and problem management run on proven workflows with full traceability, so resolution is fast and the audit record is automatic.

A CMDB you can trust

Asset and configuration management gives a single source of truth for what's deployed, who owns it and what it depends on.

Premium workplace experience

Room booking, visitor management and hybrid scheduling keep client-facing offices running smoothly for staff and guests alike.

Security and compliance baked in

ISO 27001 certified and GDPR compliant, with a complete audit trail across every workflow.

The exposure doesn't wait for your next tool decision

Every day on disconnected systems is more billable time at risk, more audit evidence you'd have to reconstruct and more quiet friction for the people you can least afford to lose. Your point tools won't unify that - they were never meant to. Gfacility serves demanding professionals and demanding auditors from one secure system of record. Continuing to bridge the gap by hand is the genuinely risky option.

Frequently asked

Is Gfacility secure enough for financial-services data?

Gfacility is ISO 27001 certified and GDPR compliant, with a complete, time-stamped audit trail across incident, change and access workflows - built for organisations that answer to regulators and clients.

Does Gfacility support ITIL-aligned incident and change management?

Yes. Incident, change and problem management run on ITIL 4-aligned workflows with full traceability, so IT resolution is fast and the audit record is generated automatically.

Can Gfacility manage both IT and the client-facing workplace?

One platform covers ITSM, room booking, visitor management and hybrid scheduling, so a flagship office and its IT estate are run from the same system of record.

See Gfacility in action

Book a 30-minute demo and we'll show you how Gfacility works for Financial & professional services.