HVAC unit · roof · low pressure
priorityVendor dispatched · ETA 11:00
Facility Management Software that works the way you do
Automate workplace management, reduce no-shows, and boost the user experience - all from one intuitive platform, fully integrated with Microsoft 365 and Google Workspace.
- Predict asset issues, prevent downtime before it happens
- Meets ISO 27001, GDPR and the AI Act. Data in the EU
- Live in weeks, not months
· Facility HQ Antwerp · Building A
Tuesday · 09:34 · Facility operations live
0m
Avg work-order MTTR
Work orders 23 open
Light fixture · room 4B
openInternal · building team
Coffee machine · 2F pantry
in progressTech on site
Door sensor · loading bay
scheduledPPM · Friday 08:00
Inspections & compliance next 30 days
Fire safety · monthly check
due this week
Tue
dueLift inspection · annual
scheduled
May 14
scheduledLegionella · water sampling
completed
Done
doneHVAC · PPM run
scheduled
Fri
scheduled Cleaning runs 9 / 12 done
1F lobby & reception
Done
2F open office
Done
3F west wing
In progress
4F kitchen & breakout
Queued
Maintenance · Cleaning · Vendors · PPM · Compliance SLA compliance 99.2%
Maurice Verwer
Director Facility Management & Business Support
PwC Netherlands
6,000+ users
Read the customer case→"With Gfacility we've gained full control over meeting room usage across all our locations."
"Real-time insight into availability, usage patterns and service integration. The platform brought structure and automation to our booking processes, which were previously fragmented and manual."
All-in-one facility management software
Helpdesk · facility tickets Live
Coffee machine 3F is leaking
#287Atlas · 3rd floor · pantry
AI triage
Team
Hospitality team
Prio
Normal priority
ETA
ETA 30 min
Status
- Received
- Assigned
- On the way
- Resolved
Today
14
open
42m
avg resolve
91%
first-time-fix
Helpdesk
One front door for every facility report. AI triage routes to the right craftsperson; status updates loop back to the reporter automatically.
Learn more → Facility assets · maintenance Live · synced
- Due 14d
Coffee machine 3F
Hospitality · S. Devos
- Active
HVAC unit Atlas-B
Climate · M. Verwer
- Warranty ends
Fridge pantry 2
Hospitality · S. Devos
- Active
Workstations 4F
Furniture · Facility
Upcoming
Coffee machine 3F · descaling scheduled in 14 days
Portfolio
842
assets
37
planned this mo
99%
avg uptime
Facility asset management
A living register of coffee machines, climate systems, furniture and stock. Maintenance, warranties, replacement cycles - all built in.
Learn more → Knowledge base
What is the protocol when the fire alarm goes off?
AI answer
Follow the green arrows to the nearest emergency exit and gather at assembly point B in the car park. The floor warden reports head count via radio. Full procedure in Article KB-204.
Sources
- 1 Evacuation procedure KB-204 · 97% match
- 2 Assembly points — site map KB-205 · 84%
- 3 Floor warden rota — 4F KB-117 · 61%
Last 30 days
342
queries
94%
self-served
1.4s
avg answer
Knowledge base
The same AI knowledge platform as IT, tuned to facility procedures: fire drills, cleaning, evacuation, supplier contracts.
Learn more → Vendors & contracts Live
Vendor · service Ends SLA
- in 28d
Aurora Catering Renewal in 90d
Catering
96% - in 4 mo
Helix Hygiene
Sanitary
92% - in 11 mo
Brewpoint
Vending
81% - in 18 mo
Northbeam Clean
Cleaning
74%
Portfolio
23
contracts
89%
avg SLA
3
renew <90d
Vendor & contract management
Contracts, SLA targets and renewal dates managed centrally. AI alerts on opt-out windows, escalates on SLA breach.
How it works
Traditional FM software makes people adapt to the system. Gfacility flips that around. Our AI-driven platform works where your people already work, adjusts in real time when plans change, and turns raw data into clear insights you can act on.
Built for high adoption
- Book rooms, catering, and visitors directly in Microsoft Outlook or Google Calendar
- Create tickets or ask questions simply by talking to your digital assistant
- Intuitive design means no training needed - employees use it from day one
Real-time adjustment
- AI employees reduce no-shows and group similar tickets
- Automatic room and catering adjustments prevent waste
- Gfacility steps in before it’s too late, keeping meetings and services on track
From data to insights
- Feedback is collected automatically from users
- AI provides advice and smart recommendations
- Clear insights on room usage, service quality, and helpdesk performance
- Better decisions powered by data and AI feedback
What sets Gfacility apart?
Traditional FMIS/CAFM
- Runs on many different versions, making upgrades slow and difficult to maintain.
- Limited integration with Outlook or Google often results in additional manual coordination.
- Built on traditional interfaces rather than modern, intuitive designs.
- Offers basic rule-based automation and customization, but lacks AI-driven intelligence and autonomous agents.
- Provides standard reports but doesn’t advance to deeper insights such as cross-reporting or industry benchmarking.
- Implementation can be time-consuming and resource-intensive, often requiring customization.
Gfacility
- Cloud-native and continuously updated - every client benefits instantly from new releases.
- Deep integration with Microsoft 365 and Google Workspace - calendars, emails, and bookings work seamlessly together.
- Designed with a modern, intuitive interface that makes complex processes feel effortless.
- Powered by AI automation and autonomous agents that act, learn, and optimize processes automatically.
- Transforms operational data into insights, cross-analytics, and real-time benchmarking across locations and industries.
- Rapid to implement and easy to configure, enabling organizations to go live faster with minimal effort.
Why organizations are switching to Gfacility
Most Facility Management Software (FMIS/CAFM) is outdated: complex interfaces, low end-user adoption and too much manual work. Gfacility changes that. Our AI-powered facility management solution removes friction from daily operations, reduces waste, and gives managers and service teams full control, while employees actually enjoy using it.
Smart integrations & technology
- Native integration with Microsoft 365 & Google Workspace
- Open API & Single Sign-On (SSO)
- Fast implementation, no custom development required
Free, 5-minute self-assessment
Start the free scan How mature is your workplace operation?
Score your workplace across six categories, from visitors to analytics and benchmarking, and get a level with a per-category breakdown.
Frequently asked questions
General
What is an FMIS and why do I need it?
An FMIS (Facility Management Information System) centralizes and streamlines the management of all your facility operations, from room bookings to maintenance. For facility managers, it reduces administrative workload, increases transparency, and helps deliver better service with fewer resources.
How is Gfacility different from other FMIS providers?
Gfacility is the only FMIS that combines full Outlook integration, AI-driven automation, and a human-centric design. Facility managers benefit from fewer systems to manage, smarter automation, and a platform that end users actually enjoy using.
Can I manage multiple buildings or locations?
Yes, Gfacility is designed for multi-site organizations. You can manage multiple buildings from a single dashboard and apply location-specific rules or workflows where needed.
Features
How does Gfacility improve space utilization and reduce no-shows?
Using AI, Gfacility monitors booking patterns, predicts usage, and proactively sends reminders to users. It can automatically release unused rooms and optimize occupancy, helping you use your space more efficiently and reduce waste.
What kind of reporting and insights does Gfacility offer?
Facility managers can access real-time dashboards, occupancy analytics, service response metrics, and AI-driven insights to improve planning and operations. Exportable reports support both day-to-day management and strategic decision-making.
Does Gfacility help with hybrid working strategies?
Yes. The platform supports shared desks, dynamic workspaces, and flexible scheduling. You can manage who works where and when, while providing employees with a seamless booking experience.
What if I only want to start with one module, like bookings?
That's no problem. Gfacility is modular and flexible. Start with what you need today and scale up when you're ready.
Onboarding
How easy is onboarding and change management?
Very easy. Gfacility is built to be intuitive and integrates with tools your team already uses (like Outlook). Most users need little to no training, and our team supports you throughout onboarding.
Security
How secure is the system?
Gfacility is fully GDPR-compliant. We use secure authentication (SSO), data encryption, and detailed access controls to ensure your facility and employee data is safe.
Support
What support do we get after going live?
You’ll have access to our support team, documentation, training resources, and customer success management. We actively help you improve adoption and get the most value from the system.
Let Gfacility do the work for you
Book a demo today and discover how the smartest FMIS saves time, money, and frustration.
Schedule a Demo