One work order, full context
Each work order carries the location, the linked asset, the requester and the history, so whoever picks it up knows exactly what they walk into.
Turn facility requests into tracked work orders
Every reported issue or planned job becomes a work order with an owner, a priority and an SLA. Assign it to the right technician or vendor, schedule it, track it to completion and link it back to the asset, all in the same platform as your IT and workplace work.
From request to resolved
Assign people or vendors
Route the job to an in-house technician or an external contractor, with the right notifications, and keep the status in sync either way.
Planned and reactive
Raise a work order from a helpdesk ticket on the fly, or generate it automatically from a preventive-maintenance schedule.
Keep every job on track
- Priorities and SLAs so urgent jobs jump the queue
- Status from open to in progress to done, visible to everyone
- Costs, hours and parts captured per work order
- Linked to the asset, so its full service history builds itself
Part of the same platform
Born from the helpdesk
A facility helpdesk ticket becomes a work order in one step, no re-keying, no second system.
Tied to your assets
Work orders link to the asset they touch, so maintenance history and warranty are always one click away.
Reportable like everything else
Open jobs, overdue work and cost per asset roll into the same dashboards as the rest of your service operation.
Work order questions
Work orders
Can a helpdesk ticket become a work order?
Yes. A facility helpdesk request can be turned into a work order in one step, keeping the requester, location and history attached.
Can we assign work orders to external contractors?
Yes. Work orders can be assigned to in-house technicians or external vendors, each with the right notifications and status updates.
Do work orders link to assets?
They do. Linking a work order to its asset builds that asset's maintenance history automatically and keeps warranty and cost in view.
Get every job tracked to done
Book a discovery call and we will run work orders on your own facility flows.
Schedule discovery call