Gain complete visibility of your IT landscape, prevent shadow IT, and speed up service delivery - with Gfacility’s AI-powered Asset Management and Configuration Management Database (CMDB). Keep every asset, configuration item (CI), and relationship under control, while automating data accuracy, lifecycle tracking, and cost transparency.
AI often sounds complicated. That’s why Gfacility makes it clear and practical with three roles you can actually use.
Our AI agents continuously validate asset data against closed changes, monitoring tools, AD, and cloud APIs. Inconsistencies are flagged and corrected automatically - keeping your CMDB a living, reliable source of truth.
See how servers, applications, networks, and services depend on each other. When incidents or changes occur, you instantly know which assets, users, and services are at risk.
Every asset has a cost and a lifecycle. Gfacility tracks it all: purchase, deployment, usage, maintenance, and retirement - including TCO, license usage, and financial impact. Give IT, finance, and procurement one shared view of costs and performance.
Gfacility’s AI agents quietly monitor your assets, spotting risks before they turn into incidents. Expiring licenses, underused devices, or rogue installs are flagged automatically, so IT can act early instead of firefighting later. And when you need something new automated, just describe the task in plain language - from “check all projectors every Friday” to “alert me when a new device joins the network.” The agent picks it up around the clock, no coding required.
Dashboards and reports give you instant insight into asset status, lifecycle costs, license usage, and service dependencies. With role-based views, every stakeholder sees what matters: finance sees costs, IT sees dependencies, and security sees compliance risks.
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With our all-in-one IT Service Management (ITSM) software, you don’t just resolve tickets - you transform how IT delivers value across the organization. Discover a smarter way of working.
Ensure accurate, up-to-date asset data.
See how CIs relate across services.
Manage assets from purchase to retirement with TCO insights.
Track usage, expiry, and compliance.
Tailored insights for IT, finance, and compliance.
Incidents, problems, and changes auto-attach relevant assets.
Warranty, license, and compliance notifications before issues arise.
Trace every update for governance, ISO, and regulatory audits.
Uncover unmanaged or unauthorized assets.
Manage assets anywhere via mobile app.
Connect with monitoring tools, AD, cloud platforms, and procurement systems.
Tailor the CMDB to your unique environment.
Analyze cost, usage, compliance, and trends.
A CMDB (Configuration Management Database) stores information about configuration items (CIs) such as hardware, software, systems, and their relationships. It supports ITIL by providing accurate, consistent data for incident, problem, and change management.
Gfacility’s AI agents automate validation, detect anomalies, and alert you about lifecycle events. This eliminates manual updates and keeps your CMDB trustworthy.
Yes. Gfacility connects to Microsoft 365, Google Workspace, Active Directory, cloud APIs, monitoring systems, procurement platforms, and more - making integration seamless.
Yes. Our CMDB and asset management processes follow ITIL 4 practices, ensuring governance, compliance, and alignment with enterprise ITSM frameworks.
Most organizations go live within weeks, thanks to pre-configured CI templates and integration options. You don’t need to start from scratch.
Your IT team has more to offer than just password resets. With Gfacility, you streamline support requests, eliminate workflow chaos, and gain the insights needed to become a proactive, strategic partner. Stop chasing tickets and start creating value.
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