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What do you want to achieve?

Define goals, priorities and success criteria before configuring Gfacility — a successful implementation starts with deliberate choices, not settings.

Updated Jan 23, 2026

Gfacility is a means, not a goal

Implementing Gfacility isn’t about ‘turning on features’. It’s about structuring work, capturing data and supporting decisions.

When goals are unclear, the configuration becomes inconsistent. And when the configuration is inconsistent, reporting, automation and user adoption all suffer.

Start with outcomes, not modules

Decide what you want to improve before changing a single setting. Typical desired outcomes include:

  • Better insight into operational processes
  • Shorter lead times and fewer handovers
  • Clear ownership and responsibilities
  • Higher data quality and trust in reporting
  • Better collaboration between Facility, Workplace and IT
  • Scalability and compliance

You don’t have to solve everything at once. Focus on a small number of priorities.

From ambition to structure

Your ambitions directly determine how Gfacility should be configured. Gfacility can’t compensate for unclear choices; it forces them to the surface.

Insight is key?

Then data has to be structured and consistent.

Speed matters?

Then workflows have to be short and simple.

Governance?

Then permissions and responsibilities take the lead.

Automation?

Then processes have to be predictable.

Key questions up front

Answer these questions before implementation starts. Clear answers prevent rework later.

  • Which processes should be structured first?
  • What information do we want to report on?
  • Where do decisions need to be made based on data?
  • How much freedom do users get versus standardisation?
  • What should be automated and what stays manual?

Who do you need to involve?

A good implementation is not an IT-only affair. The following roles need a seat at the table before configuration starts:

Process Owners

Decide how the work should flow.

Operational leads

Understand the day-to-day reality.

Management

Sets priorities and success criteria.

IT / Security

Ensure compliance and integration.

Their role is to make decisions, not to configure screens.

Once your goals are clear, continue with:

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