Comparison

Gfacility vs IBM TRIRIGA

IBM TRIRIGA is the IWMS heavyweight inside the IBM stack, with deep real-estate, capital projects and sustainability capabilities. Gfacility is built for the team that wants IT, Facility and Workplace on one engine, autonomous AI agents that close requests end-to-end, and a SaaS rollout in weeks instead of a global IBM programme spanning quarters.

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AI Act-ready
EU-first hosting
ISO 27001
GDPR

At a glance

Cross-domain by default

IT, Facility, Workplace and Visitors on one engine. TRIRIGA is IWMS - real estate, FM, capital projects and sustainability - and is not an ITSM platform.

Autonomous AI, not just watsonx assistance

Gfacility AI agents close routine requests end-to-end. TRIRIGA's AI work leans on IBM watsonx for copilot-style assistance and analytics.

Live in weeks, not 12 to 18 months

Native importer for TRIRIGA real-estate, asset and work-order records. Cutover with hypercare in two weeks; TRIRIGA enterprise rollouts typically run 9 to 18 months.

Predictable SaaS pricing

Transparent per-user pricing, no module add-ons. TRIRIGA is enterprise-priced with module licensing across real estate, FM, capital projects and ESG.

Detailed comparison

Gfacility vs IBM TRIRIGA
	Gfacility	IBM TRIRIGA
Domain scope	IT + Facility + Workplace + Visitors on one engine	IWMS - real estate, FM, capital projects, sustainability and ESG
AI approach	Autonomous AI agents that close requests end-to-end	watsonx-based assistance; copilot-style suggestions and analytics
Time to first value	Live in weeks with hypercare	9 to 18 months typical for enterprise rollouts, partner-led
Pricing model	Transparent per-user pricing, no module add-ons	Enterprise licensing across real estate, FM, capital projects and ESG modules
Total cost trajectory	Predictable - one bill, no per-action upcharges	Premium - enterprise contracts, custom-quoted, IBM-stack synergies
Platform model	True SaaS - single version, AI-native from day one	Enterprise IWMS with SaaS and on-prem options across the IBM estate
Real estate / lease management	Workplace and facility focus; not a corporate real-estate system of record	Deep - core of the product, with IFRS 16 and lease accounting in scope
ITSM capability	Full ITIL 4 - incident, change, problem, request, knowledge, live CMDB	Not in scope; typically paired with a separate ITSM platform
EU data residency	EU-first, ISO 27001, GDPR baked in	EU regions available across the IBM Cloud estate; architecture-dependent
Migration from TRIRIGA	Importer for real-estate, asset, work-order and reservation records	n/a (source system)
Best fit for	Mid-market and enterprise teams unifying IT, Facility and Workplace	Large enterprises in the IBM stack with deep real-estate and capital-project needs

Cross-domain unification, not IBM-stack depth

TRIRIGA is genuinely deep on real estate, capital projects, lease accounting and sustainability reporting. The trade-off is that ITSM is not in scope and Workplace is delivered through the broader IBM real-estate story rather than a focused workplace product. Gfacility was built so a ticket, a room booking, a visitor record and an asset share the same data model. If your IT, Facility and Workplace teams want one platform, TRIRIGA on its own does not cover the surface.

AI agents that close work, not just watsonx analytics

watsonx brings powerful assistance and analytics to TRIRIGA - summarisation, classification, predictive insights. Gfacility AI agents take action: classify, route, enrich and resolve routine workplace and facility requests end-to-end inside policies you set. For teams with high L1 facility and workplace request volumes, autonomous agents resolve work, not just report on it.

Real estate depth: where TRIRIGA leads

If your brief includes lease accounting (IFRS 16), capital projects at portfolio scale, deep sustainability and ESG reporting, and corporate real estate as a system of record, TRIRIGA is one of the strongest answers on the market. Gfacility integrates with corporate real-estate platforms and brings workplace and facility data into a unified backlog, but it is not a real-estate system of record in TRIRIGA's class.

Pricing that scales with your service team

TRIRIGA is enterprise-priced with separate licensing across real estate, FM, capital projects and ESG modules, typically inside larger IBM agreements. Gfacility prices per user transparently, with AI agents on a separate predictable line. For organisations consolidating across IT, Facility and Workplace, the total cost difference is material.

Implementation: weeks, not 12 to 18 months

TRIRIGA enterprise rollouts are typically partner-led and run 9 to 18 months, reflecting the depth and breadth of the platform. Gfacility ships native importers for TRIRIGA real-estate, asset, work-order and reservation records and runs typical cutovers inside two weeks with a single solution architect.

When IBM TRIRIGA is the better fit

TRIRIGA earned its position as one of the IWMS leaders and is the right answer for certain shapes.

You are a large enterprise with a deep IBM stack and an existing TRIRIGA platform team.
Corporate real-estate management is the primary brief: lease accounting (IFRS 16), capital projects at portfolio scale, deep ESG reporting.
You need IWMS depth across real estate, FM, capital projects and sustainability in a single coherent platform and ITSM lives elsewhere.
Your real-estate and finance teams require an enterprise system of record with the audit posture an enterprise IWMS provides.

Moving from IBM TRIRIGA to Gfacility

We import TRIRIGA real-estate, asset, work-order and reservation records into Gfacility. Most cutovers finish inside two weeks for workplace and facility scope.

Typical cutover: 7-14 working days from kick-off to hypercare for workplace and facility scope.

#1

Week 1 - Discovery and import

Map TRIRIGA real-estate, asset and work-order records to Gfacility's data model. Run the importer against a sandbox tenant and validate the workplace, facility and asset surface.
#2

Week 1-2 - Workflow and AI activation

Configure AI agents for facility and workplace queues. Wire up Outlook, Teams and visitor flows. Validate notifications and approvals.
#3

Week 2 - Cutover and hypercare

Switch DNS, SSO and mail routing. A Gfacility solution architect runs daily standups for the first week to keep workplace and facility metrics stable. Real-estate lease accounting stays in TRIRIGA if that depth is required.

Frequently asked

Is Gfacility a real alternative to IBM TRIRIGA?

For organisations that want IT, Facility and Workplace on one engine with autonomous AI and a fast rollout: yes. For large enterprises whose primary brief is corporate real estate, lease accounting and capital projects at portfolio scale: TRIRIGA is often the right answer.

Can we migrate our TRIRIGA real-estate and asset data?

Yes for workplace and facility scope. Gfacility's importer pulls TRIRIGA real-estate, asset, work-order and reservation records into Gfacility's data model. Most cutovers finish in 7-14 working days. Lease accounting at IFRS 16 depth typically stays in TRIRIGA.

How does Gfacility AI compare to watsonx in TRIRIGA?

watsonx brings assistance and analytics - summarisation, classification, predictive insights - to TRIRIGA. Gfacility AI agents take action: they close routine workplace and facility requests end-to-end inside policies you set. The two approaches are complementary in concept; in practice, autonomous agents close more L1 volume.

Is Gfacility cheaper than IBM TRIRIGA?

TRIRIGA is enterprise-priced with module licensing inside larger IBM agreements. Gfacility prices per user transparently. For organisations consolidating IT + Facility + Workplace, Gfacility's total cost is typically a fraction of a TRIRIGA programme.

Where is Gfacility data hosted?

Production data is hosted in the EU with ISO 27001 and GDPR baked in. IBM Cloud offers EU regions and IBM has strong EU compliance posture; TRIRIGA data flows depend on the wider IBM estate architecture.

How long does a Gfacility rollout take vs TRIRIGA?

Gfacility rolls out in two weeks with a single solution architect for typical mid-market workplace and facility scope. TRIRIGA enterprise rollouts typically run 9 to 18 months, reflecting the depth of an IWMS programme across real estate, capital projects and sustainability.

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See it on your own data, not a sandbox.

Bring a TRIRIGA export of real-estate, asset or work-order records and we will run them through the importer live, in a 30-minute call.

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