Facility knowledgebase hub
Link questions to solutions in an intuitive knowledge base. Find answers fast and cut unnecessary notifications for smarter service management.
Transform facility management
Gfacility brings your workplace together. Our all-in-one platform connects questions and answers – so buildings run effortlessly and everyone stays focused.
Everything you need
Overviews and filters
Quickly find the relevant information through user-friendly overviews with advanced filtering capabilities.
Notifications
Receive timely notifications for important updates, tasks and reservations.
Workflows
Automate (approval) processes and streamline tasks with customised tailored workflows.
Catalogue and policies
Attractive catalogue with detailed room information and flexible rules to control who can book which rooms, and when.
Communications
Easy communication via email, with all correspondence automatically linked to the booking space.
Analysis & reporting
Get valuable insights from edetailed analyses and flexible reporting.
Mobile app
Work anywhere with the convenient mobile application, designed for maximum flexibility.
Reviews
Collect feedback and provide insightful ratings to monitor quality.
Automation
Display knowledge base articles automatically when they match created notifications.
Google integrations
Google Calendar plug-in and user integrations.
Microsoft integrations
Microsoft Outlook plug-in and user integrations.
Comprehensive knowledge base forms
With configurable forms, you make sure the right people can see and manage the right items.
Frequently asked questions
What is a facility knowledge base?
What is a facility knowledge base? A facility knowledge base is a structured repository of articles, guides, FAQs, and instructions used by employees and facility teams. It reduces repetitive requests and ensures important expertise stays within the organization.
What are examples of facility knowledge base content?
Examples include: how to request catering, emergency procedures, cleaning standards, reservation instructions for rooms and parking, supplier contacts, and asset maintenance checklists. Gfacility makes these instantly available through AI suggestions.
What is the best facility knowledge base software?
The best facility knowledge base software combines IFM best practices, AI-driven automation, and deep integration with requests, reservations, and assets. Gfacility delivers all three - making it ideal for facility teams and workplace service desks.
Can this replace my current intranet or SharePoint knowledge pages?
You could replace your intranet if you prefer, or simply integrate with it. Gfacility works seamlessly with platforms like SharePoint and Confluence, while also offering a built-in facility knowledge base for organizations that want everything in one place.
How does Gfacility improve knowledge management in Facility Management?
Our AI automatically suggests relevant articles, drafts new knowledge when requests repeat, and flags outdated content. This keeps your facility knowledge base always accurate and usable.
From manual to meaningful
Booking a meeting room shouldn’t feel like a project on its own. With Gfacility, you skip the email chains, avoid double bookings, and make sure every meeting has the right space, people, and setup - without the usual hassle.