This privacy policy has been compiled to better serve those who are concerned with how their 'Personal Data' is being used. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your ‘Personal Data’. Your privacy is important to Gfacility. In this respect Gfacility always acts in accordance with the provisions of the General Data Protection Regulation (GDPR) in relation to the processing of personal data. By your use of the Gfacility website, web applications, you confirm that you have read and understood this Privacy Policy.


This Policy covers all Personal Data (“Personal Data”) in any form. This will include information held about Gfacility’s members, partners, employees, contractors, consultants, clients, consumers, suppliers, business contacts and any third parties. This Privacy Policy applies only to data processing that is performed by Gfacility following the consultation of our websites, web applications or promotional events. It does not apply to the privacy practices of third parties, for which we disclaim any responsibility. Gfacility will be data controller for the processing of personal data for its own purposes, such as the processing of personal data of our customers in relation to sales, invoicing and others. Users of the Gfacility web application, or visitors being handled in the Gfacility web application by our customers, are not in scope for this privacy police. In this case Gfacility will act as the data processor. The customer is assuming responsibility for the processing of personal data through Gfacility services.

Security Protection

Gfacility has implemented commercially reasonable precautions designed to protect web sites and applications it hosts and the information it collects from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. Nevertheless, we remind you that no security measure is flawless. Gfacility applications are accessed via G Suite user accounts. Gfacility is not liable for loss of passwords due to user carelessness. If you lose control over your Google account, you may lose control over your personal data.

Data Protection Principles

Gfacility follows the following data protection principles: Processing is lawful, fair, transparent. Our Processing activities have lawful grounds. We always consider your rights before Processing Personal Data. We will provide you information regarding Processing upon request. Processing is limited to the purpose. Our Processing activities fit the purpose for which Personal Data was gathered. Processing is done with minimal data. We only gather and Process the minimal amount of Personal Data required for any purpose. Processing is limited with a time period. We will not store your personal data for longer than needed. We will do our best to ensure the accuracy of data. We will do our best to ensure the integrity and confidentiality of data.

Data Retention period

Excluding permitted or required by applicable law or regulatory requirements, Gfacility will retain personal data only for as long as it believes is necessary to fulfill the purposes for which the personal data was collected. Please also note that if we are acting as a data processor, we have to act upon our customer’s instructions regarding data retention

Rights with regards to your personal data

The right to access your personal data; the right to rectify and correct your personal data; the right to erase your personal data (the so-called “right to be forgotten”); the right to restrict the processing of your personal data; the right to object to any processing of your personal data; the right to data portability; the right to lodge a complaint with the competent supervisory authority. The performance of these rights may be subject to certain conditions and exceptions as provided by the GDPR. You always have the right to object to the further use of your personal data for direct marketing purposes. Any request to exercise these rights should be provided to us in writing, addressed to Gfacility, Adolf Mortelmansstraat 56, 2160 Wommelgem or via e-mail at [email protected] We strive to respond to your request within one month of receipt. To the extent we rely on your consent as legal basis for our processing activities, you shall always have the right to withdraw your consent at any point in time and without prejudice to the lawfulness of the processing based on the consent given prior to its withdrawal.

What category of personal data do we process?

Gfacility’s website provides information about the Gfacility services and allows you to contact Gfacility. We collect the personal data that you submit to our website, depending on your qualification (visitor of website/user of services/business contact person/visitor registered in our services), such as your name, company name, business/work email address, language preference, IP address, operating system, browser type, and any other contact or other information that you choose to provide by: using the contact forms on this website; using the become partner contact form on this website; allowing you to make use of any other functionalities offered on our website; corresponding with a representative of Gfacility via email using the hyperlinks created for that purpose; subscribing to Gfacility’s services; creating a ticket on the Gfacility website or web application.

On which legal basis do we collect the data?

We process your personal data to the extent necessary for the intended purposes. Please see below the purposes: to make sure our website and services can function properly; to provide you access to the application in a secure way; to follow up on the sales; to follow up customer relationships; to contact you if you have requested to be contacted by means of the contact form; to handle any complaints that might arise in relation to our products or services as well as to provide after sales services; Above processing activities are either necessary for the performance of a contract to which you are party or to perform the required pre-contractual measures, or justified on the basis of our legitimate interests, such as creating and managing our customer and contractual relationships. We will never send you direct marketing without consent where such consent is required

Cookie usage

We only use functional cookies to make our website operational. No cookies are stored for personalization, statistics or marketing purposes. The following functional cookies are used: 1) The PHPSESSID cookie is native to PHP and enables websites to store serialized state data. On the Action website, it is used to establish a user session and to pass state data via a temporary cookie, which is commonly referred to as a session cookie. After the session the cookie is immediately deleted. 2) The ginger-cookie is used to store the cookie banner information. The cookie is stored for 1 year. 3) wp-settings* is used to preserve user’s wp-admin settings and to store time at which wp-settings were set. The cookie is stored for 1 year.

Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the information below. https://gfacility.com - Adolf Mortelmansstraat 58, 2160 Antwerp, Belgium - [email protected] - +32 470 58 35 76