Gfacility

Visitor management that sets the tone

Give every visitor a positive experience with effortless and welcoming visitor management. From simple registration and automatic check-in to real-time host notifications, Gfacility ensures guests feel instantly welcome and can join their meeting with full focus.

Schedule discovery call
  • Works seamlessly with Outlook & Google Workspace
  • Meets ISO 27001, GDPR and the AI Act. Data in the EU
  • Live in weeks, not months

1Pre-register the visitor

Pre-register a visitor

Why register visitors

Five reasons that really matter

Reception is the visible part. These five are what a visitor registration is actually for.

  • Always an up to date overview

    Check-in and check-out are recorded on the visit and it stays in sync with the meeting, so reception's list is accurate and current.

    See how
  • Reception relieved

    Your own rule tells the host a guest has arrived, and guests check themselves in and out. Nobody has to call around.

    See how
  • A professional first impression

    Everything is ready before the guest arrives: the QR code in the invitation, the details they corrected, the badge printed at the desk.

    See how
  • GDPR handled

    Retention runs on its own: visitor data is anonymised or deleted after the period you set.

    See how
  • Evacuation and emergencies

    In an emergency you know straight away who is in your building. The list the emergency response team works from stays right all day.

    See how

It starts in the invite

The meeting you were making anyway

Add a guest to an Outlook or Google Calendar invitation and Gfacility recognises the address as external. The visit is announced at reception before you have finished typing the agenda.

  • Book straight from the calendar you already use
  • External attendees are announced at reception automatically
  • High adoption, because nobody has to leave their own tools
  • Guest details are entered once, never twice
  • Always in sync with the meeting itself, so the overview at reception is accurate and current

Experience how it works

1Name the meeting

New event - Calendar
EventBusy GfacilityViva Insights
Calendar (peter.klein@gfacility.com)
    Try:
    Fri 19 Jun 2026 13:00 - 13:30
    Add a room or location
    Teams meeting
    Add an agenda, notes or attachments.
    Gfacility

    noTitle

    Friday 19 June 13:00 - 13:30

    Attendees (1)
    PK

    Peter Klein

    peter.klein@gfacility.com

    Organizer
      Rooms (0)
        Products (0 | € 0.00)
          Services (0)

            Before the visit

            Everything is ready before your guest arrives

            One invitation carries everything Emma needs: her own QR code for the kiosk, the way to the building and a link to complete her details. She fills in her licence plate and her dietary wishes herself, so the arrival is a formality.

            The invitation

            From: Peter Klein

            Your logo

            Your visit on Thursday 4 September

            Hello Emma,

            We are looking forward to your visit. Everything you need is in this message.

            Your appointment

            Introduction and tour

            When
            Thursday 4 September, 10:00 to 11:30
            Host
            Peter Klein
            Location
            Druivenstraat 47, 4816 KB Breda
            Check-in

            Your own check-in code

            Scan this at the kiosk to check in

            Getting here

            Druivenstraat 47, 4816 KB Breda

            Parking: entrance at the rear

            Complete your details

            Takes less than a minute, no account needed

            You received this message because your visit was registered. Any questions? Just reply to this message.

            The QR code and the button to the visitor's own page are standard tags in the invitation template. The route and the parking line are your own text, typed into that template once.

            The visitor's own page

            Opened from the link in the mail, no account and no password

            Your logo

            Welcome, we are expecting you

            Complete your details so everything is ready when you walk in.

            Your details

            Correct what is wrong, add your licence plate and your dietary wishes, and save.

            First nameEmma
            Last nameClarke
            OrganisationClarke Consulting
            Licence plate84-XY-ZP
            Dietary wishesVegetarian, no nuts

            Visitor parking space reserved

            Emma gets a confirmation that a space is reserved for her.

            Saved

            Questions about your visit? Reply to the invitation and your host picks it up.

            Emma walks in and everything is ready

            Her details are right, her code is on her phone, her licence plate is known and a parking space is reserved, and her dietary wishes are in before she arrives.

            • The invitation carries her own QR code, so checking in is one scan instead of a search at the desk
            • The way to the building and the parking instructions travel with it, in your own words
            • The guest adds the licence plate and the dietary wishes herself, so what reception and the kitchen need is in before the day

            The page asks little and the guest installs nothing: it opens from the link in the mail, without an account and without a password, and it works until the meeting has ended.

            Access

            From the barrier to the meeting room

            Combined with your access system, the registration does the work. The car park barrier opens on the licence plate the guest passed on, and the QR code from the invitation opens the door or the turnstile.

            The car park barrier

            The licence plate the guest filled in goes to your access system, so the barrier opens when they drive up. Nobody has to be called at reception.

            Licence plate passed on

            84-XY-ZP

            The door and the turnstile

            In combination with your access system, the QR code your guest already has on their phone opens the door or the turnstile. The same code as at the kiosk, so there is nothing extra to hand out.

            The QR code from the invitation

            Gfacility holds the registration: who is expected, with which code and with which licence plate. Opening the door and the barrier stays the work of your own access system, coupled to it.

            The moment your guest arrives

            Reception sees it, the host already knows

            At check-in the guest appears on reception's list, and the host is notified automatically, by email, Microsoft Teams or Google Chat. Nobody has to phone around, and nobody walks down to reception to see whether the guest has arrived.

            • The guest appears on reception's list at check-in, with the arrival time next to the name
            • The host is notified automatically, by email, Microsoft Teams or Google Chat
            • The host confirms the pick-up in one tap, and reception sees that confirmation on the list
            • Nobody phones around, and nobody walks down to reception to see whether the guest has arrived

            The reception list

            Today, Breda

            TitleVisitorStatusStartCheck-inConfirmed
            Contract reviewDaniel HughesChecked out09:0008:54
            Product demoEmma ClarkeChecked in09:3009:26The host confirmed the pick-up
            InterviewPriya ShahExpected11:00

            The arrival is a status change, and the kiosk, this list and the Outlook add-in all produce the same one.

            The host, at his desk

            Peter Klein, Microsoft Teams

            Microsoft Teamsnow
            GGfacility

            Emma Clarke has arrived and is waiting at reception.

            Confirmed, Peter Klein is on the way to reception.

            The message is not a default. Somebody sets up the rule, on the status they choose, for the buildings they pick and the recipients they name. It sends an email or a chat message and nothing else, and the chat route only reaches people inside your own organisation.

            Unstaffed or simply busy

            No reception on duty? Or a desk with a queue?

            The digital reception picks it up. Guests announce themselves and check out on the tablet in the hall, expected or not, and every arrival lands in the same list as the rest.

            Read more about the digital reception
            • An expected guest scans the QR code from the invitation.
            • Someone who walks in without an appointment registers at the tablet.
            • Checking out works on the same screen, so the list stays accurate.
            Reception kiosk, Breda

            Welcome to Gfacility

            Check in to let your host know you have arrived

            Scan your QR code
            Not registered

            Touchless, GDPR-proof

            Check-out stays a choice per kiosk, and each kiosk runs in one language, set by the administrator.

            Data retention

            Nothing stays longer than it has to

            A visitor register only becomes a liability while it is still full of people who came once, two years ago. Gfacility holds one retention rule for visitor data and runs it for you, so old records are anonymised or deleted on time and the register stays GDPR-proof.

            • One retention period, set in days, weeks, months or years
            • You choose whether old visitor data is anonymised or deleted
            • Anonymised records still count, so your reporting keeps adding up
            • A guest with a later visit is skipped, so a running relationship is never broken

            Personal data retention policy

            Visitors

            Retention rule

            Anonymise all visitor data after12Months
            Delete all visitor data after

            One rule for the whole workspace, not per site and not per visitor type.

            1The rule runs

            Visitor 3184

            Anonymised
            First namek7mQ2p
            Last namex4Rbtz
            Organizationq9Lvnd
            Email address3184@g.gfacility.com
            Badge numberUnchanged0421

            The phone number, the comment, the custom field answers and the change log are left alone, so this is not a full wipe of the record.

            2Written to the History log

            Anonymise visitor data, executed on 15 Aug 2026

            Executed

            Guests with a later visit are skipped, so their record stays as it is.

            Anonymised or deleted after a set period. Anonymising rewrites the record in place, deleting takes the visits out of the workspace, and a later purge clears them from the database for good.

            The rule only reaches back past the retention date, so the list of people in the building right now stays complete for an evacuation.

            When it matters most

            Know who is inside, when it matters most

            The list of who is inside follows from checking in and checking out. So in an evacuation the emergency response team picks up a list that is right, instead of a guest book or a guess.

            Now in the building

            Reception list, filtered on checked in

            3
            VisitorChecked inInside
            • Daniel Hughes08:54Inside
            • Emma Clarke09:26Inside
            • Priya Shah11:04Inside

            No separate module and no extra administration: this is the same list reception works from all day.

            Visitor insights

            See what every visit tells you afterwards

            Arrival peaks per hour and per weekday, visit duration, pre-registration and no-shows, all of it sliced per building, so you staff reception for the real peak instead of guessing.

            See what workplace analytics shows

            Visitor arrivals

            Last 30 days, Breda office

            Announced visits

            412

            guests announced in this period

            Pre-registered

            78%

            of the guests who checked in, their details were already there before they arrived

            No-shows

            6%

            announced, never checked in, not cancelled, and the visit is over

            Arrival peak by hour

            • 607
            • 3408
            • 7109
            • 5810
            • 4111
            • 2212
            • 3913
            • 4614
            • 3215
            • 2116
            • 1117
            • 418
            • 219

            Hour of check-in

            Busiest between 09:00 and 10:00, which is where reception needs the hands.

            Arrival by day of week

            • Mon63
            • Tue92
            • Wed88
            • Thu79
            • Fri65

            Checked-in guests per weekday.

            Visit duration

            • Up to 30 min9%
            • 30 to 60 min22%
            • 60 to 90 min31%
            • 90 to 120 min19%
            • 2 to 3 hours12%
            • Over 3 hours7%

            Average visit 89 minutes.

            Slice any of it by

            • Building
            • Location
            • Purpose of visit
            • Host
            • Organization
            • Visitor type

            Illustrative figures from a demo dataset, not a benchmark. Your own board reads your own visitor data.

            Transform workplace management

            Gfacility brings your workplace together. Our all-in-one platform connects room bookings, attendees, visitors, and catering in one smooth flow - so meetings run effortlessly and everyone stays focused.

            Transform workplace management

            Everything you need

            Overviews and filters

            Quickly find the relevant information through user-friendly overviews with advanced filtering capabilities.

            Notifications

            Receive timely notifications for important updates, tasks and reservations.

            Workflows

            Automate (approval) processes and streamline tasks with customised tailored workflows.

            Catalogue and policies

            Attractive catalogue with detailed room information and flexible rules to control who can book which rooms, and when.

            Communications

            Easy communication via email, with all correspondence automatically linked to the booking space.

            Analysis & reporting

            Get valuable insights from detailed analyses and flexible reporting.

            Mobile app

            Work anywhere with the convenient mobile application, designed for maximum flexibility.

            Reviews

            Collect feedback and provide insightful ratings to monitor quality.

            Visitor badges

            Create and print customised visitor badges for a professional and personalised welcome.

            Google integrations

            Google Calendar plug-in and user integrations.

            Microsoft integrations

            Microsoft integrations

            Microsoft Outlook plug-in and user integrations.

            Frequently asked questions

            General

            What is Visitor management software?

            Visitor management software is a digital system that tracks, manages, and records visitor activity in your building or office. Instead of relying on paper sign-in sheets, it automates the entire process - from pre-registration and touchless check-in to badge printing, host notifications, and data reporting.
Modern visitor management systems (VMS) such as Gfacility improve security, streamline reception workflows, and create a professional, personalised welcome for every guest.

            How does a visitor management system improve our reception process?

            A digital visitor management system automates every step of the visitor journey. Guests can pre-register online, check in via a kiosk or QR code, receive a printed badge, and automatically notify their host. This reduces reception desk workload, shortens queues, and ensures accurate visitor records.

            Can it manage multiple locations?

            Yes. Our enterprise visitor management solution allows you to manage visitor policies, check-ins, and reports for multiple sites from one central dashboard.

            How is the host notified when a visitor arrives?

            Through notification rules you set up yourself. A rule fires on a visitor status, such as the arrival, applies to the buildings you select and sends an email, or a chat message through Microsoft Teams or Google Chat when your workspace runs on one of them. The chat channel only reaches people inside your own organisation, so an external co-host is notified by email. You pick the recipients per rule, so the host and the organiser of the meeting can both be on it.

            Integration

            Can it integrate with our existing systems?

            Yes. Gfacility’s enterprise visitor management system connects seamlessly with Microsoft Outlook, Google Calendar, access control, parking management, and meeting room booking systems, giving you one smooth, end-to-end process.

            Security

            Is the visitor management system GDPR compliant?

            Absolutely. Our automated visitor management solution is fully compliant with GDPR regulations. Visitor data is securely stored and automatically deleted after a set retention period to protect privacy.

            How does the system support emergency procedures?

            During an evacuation, you’ll have instant access to a real-time list of all visitors currently on-site, a key safety feature of our office visitor management system.

            Visitor experience

            How fast is the check-in process?

            With a self-service visitor management kiosk or QR code check-in, guests can be registered in less than 30 seconds, with instant badge printing and host notifications.

            Does it support multiple languages?

            Yes. Multi-language support ensures your visitor management kiosk system is user-friendly for all guests, no matter where they come from.

            Can visitors check themselves out?

            Yes, when check-out is switched on for that kiosk. The visitor scans the QR code from the invitation or types the email address they were invited on, and the kiosk records the check-out time on the visit and moves it to the check-out status of its visitor type. That keeps the list of people in the building accurate through the day, which is exactly what an evacuation list depends on. Check-out stays optional per kiosk, so a reception that does not want it simply leaves it off.

            Customization

            Can we collect specific visitor details like license plates or dietary preferences?

            Yes. You can customise your visitor management software to capture any required information, such as vehicle registration for parking access or dietary preferences for catering.

            Can the system be customised to our brand?

            Yes. From the check-in screens and badge designs to the emails and notifications, every touchpoint in our digital visitor management system can be customised to reflect your company’s branding.

            Which badge printers does Gfacility support?

            The kiosk prints on Brother label printers, the full catalogue of the Brother Print SDK: 116 models across the QL, PT, RJ, TD and mobile families. You connect the printer over Wi-Fi, USB or Bluetooth. The QL families take a label size you choose per kiosk; the others print on whatever media is loaded. The badge itself is yours: a visual designer for text, visit fields, logos, icons and shapes, and a badge template linked to a building, so each site can hand out its own badge.

            Reporting

            What reporting options are available?

            You’ll have access to detailed reports and analytics, including visitor volumes, peak check-in times, and repeat visits. These insights help you optimise staffing, security planning, and the overall guest experience.

            Pricing

            How do I get started with Gfacility?

            Our team guides you through onboarding and implementation. The flexible booking engine behind Gfacility reaches further than visitor management, so the same platform can also handle parking spaces, company vehicles, equipment and other shared resources.

            How much does a visitor management system cost?

            Pricing depends on the number users and required features. Contact us for a personalised visitor management system price based on your requirements.

            From manual to meaningful

            From manual to meaningful

            Handwritten visitor lists and a paper logbook at the desk make a poor first impression, and there is nothing to report on afterwards. With Gfacility guests are pre-registered, check in with one scan and are welcomed by name, while the visitor record stays GDPR-proof from arrival to check-out.

            Schedule a demo

            Request a test account

            Fill in what you need here.

            What environment are you using?
            What do you want to use the software for?

            Booking leaflet

            Get a short leaflet with how Gfacility handles desk, room and visitor bookings end-to-end. We'll email you the link.